Marie Rose Aesthetics (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or communicate with us.

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

Schedule an appointment or consultation
Contact us via phone, email, or text message
Fill out forms on our website
Sign up for promotional communications
Interact with us on social media

This information may include:

Contact Information: Name, email address, phone number, mailing address
Medical Information: Health history, treatment preferences, medical conditions, allergies, and other information relevant to aesthetic treatments
Payment Information: Credit card details, billing address (processed securely through our payment processor)
Communication Preferences: Your preferences for receiving marketing communications, appointment reminders, and service updates

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address and browser type
Pages visited and time spent on our site
Referring website or search terms
Device information and operating system

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To schedule appointments, deliver aesthetic treatments, maintain treatment records, and provide follow-up care
Communication: To send appointment reminders, treatment information, and respond to your inquiries
Marketing: To send promotional materials, special offers, and educational content about our services (with your consent)
Business Operations: To process payments, maintain records, improve our services, and comply with legal obligations
Website Improvement: To analyze website usage and enhance user experience

3. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, appointment scheduling software, and email service providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Important: SMS and Phone Number Privacy

We do not share your phone number or SMS consent with any third parties or affiliates for marketing purposes. Your phone number is used exclusively by Marie Rose Aesthetics for appointment communications, service updates, and promotional messages you’ve consented to receive. We will never sell, rent, or share your phone number with external marketing companies.

4. SMS Text Messaging Program

If you consent to receive SMS text messages from Marie Rose Aesthetics, the following terms apply:

Program Description

By providing your phone number and opting in to our SMS program, you agree to receive the following types of text messages from Marie Rose Aesthetics:

Appointment confirmations and reminders
Treatment follow-up messages
Promotional offers and special announcements
Service updates and educational content about aesthetic treatments

SMS Terms and Conditions

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a confirmation message acknowledging your opt-out request.
Help: For assistance or questions about our SMS program, reply HELP to any message or contact us at 484-929-2985.
Message Frequency: Message frequency varies depending on your appointment schedule and promotional campaigns. You may receive up to 10 messages per month.
Message and Data Rates: Message and data rates may apply based on your mobile carrier’s plan. Please check with your carrier for details.
Carriers: Our SMS program is supported by major carriers, but not all carriers are supported. Please contact us if you experience issues.
Privacy: Your phone number and SMS consent are not shared with any third parties or affiliates for marketing purposes.

By opting in to SMS communications, you confirm that you are the subscriber to the phone number provided or have the subscriber’s authorization to opt in.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update: You may request access to your personal information and request corrections or updates at any time.
Opt-Out of Marketing: You may opt out of receiving promotional emails by clicking the “unsubscribe” link in any marketing email. To opt out of text messages, reply STOP to any SMS message.
Delete Your Information: You may request deletion of your personal information, subject to legal and regulatory requirements for maintaining medical records.
Restrict Processing: You may request that we limit how we use your information.

To exercise any of these rights, please contact us using the information provided below.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Medical Record Retention

As a medical aesthetics practice, we are required to maintain treatment records for a minimum period as specified by Pennsylvania state law and healthcare regulations. These records are kept confidential and secure in compliance with HIPAA and applicable privacy laws.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

9. Third-Party Websites

Our website may contain links to third-party websites, including our social media pages. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Marie Rose Aesthetics
1855 Washington avenue in Northampton, PA 18067
Phone: 484-929-2985
Email: marieroseaesthetics@outlook.com

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect, use, disclose, and sell
The right to request deletion of your personal information
The right to opt out of the sale of personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided above.